Frequently Asked Questions
Do you ship all over Mexico?
Yes, we ship all over Mexico. Our base is in GDL, where your package can be sent or picked up.
What is the delivery time?
Shipping time depends on your location and the shipping method selected. Typically, shipments take between 3-5 business days to domestic destinations. We will provide you with a tracking number so you can follow the progress of your order at all times.
What happens if the package does not arrive within the estimated time?
Please feel free to contact us via email maruatha.mx@gmail.com or via Instagram . We will follow up with you as soon as possible.
What do I do if the tracking number does not work?
Please feel free to contact us via email maruatha.mx@gmail.com or via Instagram and we will follow up with you as soon as possible.
How do I know what size to buy?
To find your ideal size, we recommend that you consult our size guide that appears in the description of each product. If you have doubts about your size, you can compare your measurements with those in the table to make sure you choose the right option.
Are wrap pants suitable for different body types?
Yes! The wrap-around design is very versatile and adapts to different body types. Thanks to its flexible and comfortable fit, it is perfect for any shape, providing freedom of movement without losing style. The pants naturally adapt to your figure.
Can I return or exchange the pants if they don't fit me?
Yes, we offer a simple returns and exchanges process . If the pants don't fit or you're not completely satisfied with your purchase, you can return them within a certain time frame (see returns policy for details). Please make sure the item is in its original condition, unworn and unwashed.
